• Penampang, Kota Kinabalu

  • Tel: +60128371927

  • Mon - Fri : 08:30 - 17:00
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Website Care Plan

Our Website Care Plan ensures your site stays secure, fast, and running smoothly all year round.

Reliable Protection. Ongoing Support. Peace of Mind.

Your website is not a one-time project.
It needs maintenance, protection, updates and monitoring — just like a car.

Why You Need a Website Care Plan

Most websites break because of:

  • Outdated Plugins

  • Security Vulnerabilities

  • Hosting Issues

  • No Backups

  • No Technical Monitoring

Our Care Plans

When something goes wrong, it becomes urgent — and expensive.

Our Care Plan prevents problems before they happen.

Plans
Monthly Price
Premium Hosting
SSL Certificate
Weekly Backups
Security Monitoring
CMS & Plugin Updates
Uptime Monitoring
Content Updates
Performance Optimization
Broken Link Check
Monthly Health Report
On-Demand (Ad-Hoc)
RM120 / Task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Pay-per-task
Basic Care
RM150
✅
✅
✅
✅
✅
✅
1 page, article, news, images
-
-
-
Growth Care
RM280
✅
✅
✅
✅
✅
✅
2 - 3 pages of article, news, images, 1 x banner design
Basic
✅
✅
Pro Care
RM480
✅
✅
✅
✅
✅
✅
4 -5 pages of article, news, images, 3 x banner design
Advanced
✅
✅

* All Care Plans require a minimum 6-month commitment. Plans are billed monthly. After the initial 6 months, cancellation may be made with 30 days’ written notice.

What Happens If You Don’t Maintain Your Website?

  • Website hacked

  • Website slow

  • Contact form stops working

  • Hosting suspension

  • SEO ranking drop

  • Emergency repair costs

Frequently Asked Questions

Why do I need a Care Plan if my website is already completed?
A website is not a one-time setup. Regular updates, backups, and security monitoring are necessary to prevent hacking, downtime, and performance issues. Without maintenance, your website can become vulnerable over time.
What happens if I don’t maintain my website?
Outdated plugins and systems are the main cause of website hacks and crashes. If something breaks, emergency repair costs are usually much higher than a monthly Care Plan subscription.
Is hosting included in the Care Plan?
Yes. All plans include managed hosting, SSL certificate, and server-level monitoring to ensure your website stays online and secure.
What counts as a “content update”?

Content updates include:

  • Text edits
  • Replacing images
  • Updating banners
  • Changing contact details
  • Adding blog posts (content provided by client)

Major redesigns or new feature development are quoted separately.

What if I need more updates than my plan includes?
No problem. Additional updates can be requested at a discounted hourly rate for Care Plan clients.
Do you support websites that you didn’t build?
Yes. However, we will conduct a technical review first to ensure the website meets stability and security standards before onboarding into a Care Plan.
Is there a minimum subscription period?
Yes. All Care Plans require a minimum commitment of 6 months to ensure proper setup, monitoring, and optimization. After the initial period, plans continue on a monthly basis and can be cancelled with 30 days’ notice.
How fast is your support response time?

Support requests are typically responded to within 24–48 working hours.
Pro Care clients receive priority handling.

What if my website gets hacked?

If you are on an active Care Plan, we will handle malware cleanup and restoration from backup as part of the service.

How do I get started?
Simply choose your preferred plan and contact us.
We will handle the setup and begin monitoring immediately.